Import-Export plugin not working (linux)

wroot · June 15, 2005, 1:09pm

so it’'s hopeless:)

today i’'ve stoped jive-messenger, copied newer 1.0.1b3 version of plugin, chowned whole JM dir to jive user recursively, rebooted machine. Still, no output.

info.log:

2005.06.15 15:56:13 exportUserData() - file = users

2005.06.15 15:56:14 exportUserData() - prep XMLWriter

2005.06.15 15:56:14 exportUserDate() - exportFilePath = /opt/jive_messenger/export/users.xml

2005.06.15 15:56:14 exportUserData() - close XMLWriter

Well, i want to test if it’'s connected with baltic characters somehow. So can you modify beta version of plugin in such way, so it could export only one user? The first user in my list is admin (Name: Administrator).

And second, can you add some cmd commands or maybe some binary to try to export userlist directly from cmd and not with Admin Console?

Ryan_Graham · June 15, 2005, 1:59pm

so it’'s hopeless:)

today i’'ve stoped jive-messenger, copied newer

1.0.1b3 version of plugin, chowned whole JM dir to

jive user recursively, rebooted machine. Still, no

output.

info.log:

2005.06.15 15:56:13 exportUserData() - file = users

2005.06.15 15:56:14 exportUserData() - prep

XMLWriter

2005.06.15 15:56:14 exportUserDate() - exportFilePath

= /opt/jive_messenger/export/users.xml

2005.06.15 15:56:14 exportUserData() - close

XMLWriter

Well, i want to test if it’'s connected with baltic

characters somehow. So can you modify beta version of

plugin in such way, so it could export only one user?

The first user in my list is admin (Name:

Administrator).

I’‘m almost positive that it’‘s not an issue with the baltic characters since an export file is not even being created. If it were having trouble with the characters, you’'d see an entry in the log file that said, “exportUserDate() - start writing users”.

And second, can you add some cmd commands or maybe

some binary to try to export userlist directly from

cmd and not with Admin Console?

That’‘s a possibility, the other option is to add the ability to send the output directly to the screen thereby eliminating any sort of file creation permission problems. Unfortunately, I’‘m going to be out of town for about a week and I won’‘t be able to work on this issue until I return. Ben, aka “DarKlajid”, said he might have a chance to look over the latest source to see if he can find something that I’'ve been missing.

I’‘m sure we’‘ll figure out a solution, it’'s just going to take some additional work.

Thanks,

Ryan

Ryan_Graham · June 15, 2005, 9:49pm

Well, I wound up with a bit of free time before my departure so I fiddled around with the export-to-screen option for this plugin and came up with something that works. There is no error checking yet and it needs some polishing but I’‘m able to export to the screen even if there is no export directory or it is locked. I’'ve attached a screen shot of what it looks like.

Let me know what you think

Thanks,

Ryan

Benjamin_Podszun · June 15, 2005, 11:12pm

Looks great (well - a typo: “Display”…), really!

That’‘s a nice workaround to enable simple copy&paste for this case. But I’'d still be curious what the root cause for this problem is…

Regards,

Ben

wroot · June 18, 2005, 4:43pm

hey! What version of JM should i use with this plugin?? Coz i have tried latest beta (with To Screen option) with 2.1.4 at Windows at home and it didnt work, and simple exporting to file was not working too. Today i have upgraded my home test server to 2.2.0 beta 1 latest build and it works. To screen option shows all baltic and russian characters as it should. Though i’'m not sure, if i save this as xml and then try to import. JM should understand such file? But in messenger script all baltic chars are substituted with codes.

Ok, so this is with Windows. At work i have upgraded server to 2.1.5 version but didnt have a chance to test plugin. On Monday i think.

wroot · June 20, 2005, 6:20am

so i think, maybe my JM instalaltion is somewhat broken. Because “to Screen” is not working too. And Advanced User Search has stopped to work. Same error. No page to display. Maybe i should wait for a 2.2 release.

last error.log lines:

2005.06.20 09:08:07 org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:96 )

java.lang.NullPointerException

at org.jivesoftware.messenger.user.DefaultUserProvider.findUsers(DefaultUserProvid er.java:398)

at org.jivesoftware.messenger.user.UserManager.findUsers(UserManager.java:235)

at org.jivesoftware.messenger.plugin.search.advance_002duser_002dsearch_jsp._jspSe rvice(advance_002duser_002dsearch_jsp.java:86)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.jivesoftware.messenger.container.PluginServlet.handleJSP(PluginServlet.java :215)

at org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:7 7)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:822)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:78)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:43)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:78)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

Advanced User Search was working before. Maybe it’‘s somehow connected with UserImportExport plugin’'s failure to uninstall. I still cant uninstall it, so i have to delete it manually.

Benjamin_Podszun · June 20, 2005, 7:51am

Just tried it on my machine using the latest CVS snapshot of all plugins and the server…

It works great here… I’'m a little bit helpless now. Do you have any log-entries/pieces of information regarding the non-working export?

wroot · June 20, 2005, 10:37am

huh,… What information do you need exactly? I can post all error.log or any log here at any time given. My first post was with error.log taken after export failure.

I’'m gonna talk to Gato and Matt and ask about latest 2.2 build stability. These builds are quite stable always, and i was using one 2.1.4 nightly once at my deployment here. Maybe i should upgrade and see what will happen then.

Benjamin_Podszun · June 20, 2005, 11:19am

Well, my questions was more: What do the logs say, when you try to export to screen… Any difference? Can you try to export to screen again and post the errorlog?

wroot · June 20, 2005, 12:59pm

ok, posting again, though it looks the same as above. I wish i could undestand what they’'re about I dont know anything about java and java errors.

2005.06.20 15:52:16 org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:96 )

javax.servlet.ServletException: org/jivesoftware/util/XMLWriter

at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl .java:825)

at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.j ava:758)

at org.jivesoftware.messenger.plugin.userImportExport.export_002duser_002ddata_jsp ._jspService(export_002duser_002ddata_jsp.java:150)