Messages not shown on recipient chat window

[dmateos]

Hi,
New here. I have not found exactly my issue in the backlog.

So i have an openfire server docker linux version 4.6.6 an clients with spark 2.9.4 on windows.

The issue is that sometimes, randomly, sended messages never reach the receiver’s window or maybe only reach the first message but not the following ones. But message shows sended in the sender window and in the server.

The only clue we see is when user logoff from windows AD in event viewer we found messages like: “windows cannot copy file c:\users\user\appData\roaming\spark\users\transcript to \UNC\servername\profile\username…” meaning that cannot sync the roaming profile with local files. But, permissions are right, most messages reach correctly and we add the options to not sync the spark path with the roaming profile (only local) via registry.

Today i have updated server to 4.7.1. Hope it helps.

Can i get some help here?

Thank you so much.

[ilyaHlevnoy]

Hi

You may have old plugins in Spark from earlier versions of Spark.
Delete the contents of the folder: %appdata%\Spark\plugins

Spark client 2.9.3 not showing message content

Hello, I’m using Openfire 4.6.0 and Spark with included jre on Windows (10) . Since Spark 2.9.3 (and in 2.9.4). I can not receive a message from another spark client. I see the activities (USER is typing, etc.) and a message box pops up, but there is no message. To test/show, I had a client using spark 2.9.2 client (“A”) message with a client (“B”) running 2.9.4. Client A sends message to B. Message shows in Client A and box pops up on B, but is has no message. Client B responds to A an…

[dmateos]

It works.

Thanks a lot.